Shaw Academy complaint: Agredsive and misleading sales tactics

Name: Agredsive and misleading sales tactics
Item: Shaw Academy
Author: Henri

Open 25 Feb 2021 230 views Education

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Filed 25 Feb 2021 by Henri

I registered for a free course ,the next day I was called in the morning by someone who claimed I had won a free subscription for a year because of covid congratulating me enthusiastically ,I had no clear understanding there were cost involved.and was manipulated into saying yes , they took 195,95 from my bank account

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Case details

Status: Open
Company: Shaw Academy
Filed: 25 Feb 2021
Desired resolution: Refund the money I called them explained to them I really cannot afford that at this time ,and that it was an unacceptable.sales tactic ,I have worked in telesales and customer service for years and know it wasnt allowed , they have recorded the call presumably so they can determine it ,the complaints department claims they can't refund it , but it is fraud
Problem: Pressured into paid subscription by phone
About: online course subscription

Progress

Filed
Company notified
Company replied
Resolved

25 Feb 2021 Complaint filed and published
25 Feb 2021 Message from Bizzy: we notified Shaw Academy about this complaint.

See all 130 Shaw Academy complaints

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