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Sharaf DG complaint: Warranty repair of phone-delivery delay

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Filed 30 Jan 2022 by Ashok

I bought a Xiaomi MI 10T Pro phone from the Sohar store of DG Sharaf in Sep 2021. I handed the phone under warranty with a complaint regarding the voice sound on the phone on 20th Dec 2021 vide Ticket no. 332220. It was informed after numerous follow ups that the phone was rectified and ready in Muscat on 15th Jan 2022. I have made more than 4 visits to the store and all I am getting is promises that the phone will be delivered soon.

Sharaf DG complaint: Warranty repair of phone-delivery delay
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