Sharaf DG complaint: Repair of Philips monitor (display)

Name: Repair of Philips monitor (display)
Item: Sharaf DG
Rating: 1
Author: O

Open 17 Aug 2023 116 views Consumer Electronics

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Filed 17 Aug 2023 by O

I have been waiting 3 weeks for the repair and I seem to be getting mixed messages about the state of the repair. Contacted via email, WhatsApp, online chat and phone and no further forward with understanding the progress with the repair. Very frustrating!

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Case details

Status: Open
Company: Sharaf DG
Filed: 17 Aug 2023
Rating: 1/5
Desired resolution: Repair complete and explanation as to why it is taking so long to advise on progress and completion of repair. An apology is not going to cut it.
Problem: Monitor repair delayed, mixed messages
About: monitor repair
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

17 Aug 2023 Complaint filed and published
17 Aug 2023 Message from Bizzy: we notified Sharaf DG about this complaint.

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