Sharaf DG complaint: Failure to deliver

Name: Failure to deliver
Item: Sharaf DG
Rating: 1
Author: Karen

Open 10 Aug 2023 128 views Consumer Electronics

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Filed 10 Aug 2023 by Karen

Ordered 4x new laptops. 2 delivered were damaged and replace. 1 of those new replacements is also damaged. Still waiting for 2months to get replaced. Multiple escalations – no support. Sharaf have taken our money and not delivered what was paid for which is equivalent to theft.

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Case details

Status: Open
Company: Sharaf DG
Filed: 10 Aug 2023
Rating: 1/5
Desired resolution: Provide us what we paid for - a new laptop
Problem: Replacement laptop also arrived damaged
About: laptops
Dealing with it for: 60 days

Progress

Filed
Company notified
Company replied
Resolved

10 Aug 2023 Complaint filed and published
10 Aug 2023 Message from Bizzy: we notified Sharaf DG about this complaint.

See all 34 Sharaf DG complaints

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