Sharaf DG complaint: Refund the Purchase and Not working Device

Name: Refund the Purchase and Not working Device
Item: Sharaf DG
Author: Cherish

Open 1 Aug 2021 204 views Consumer Electronics

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Filed 1 Aug 2021 by Cherish

I bought the Sony PS4 Pro Gaming Console 1TB Black Extra Controller FIFA20 Game
Order Number W1385032
Price: 1,655 aed last December 2020 then it was Damage within 6 months. I ask them to fix it and they return to me almost 3 weeks but it’s still not working.

Sharaf DG complaint: Refund the Purchase and Not working Device — Photo Cherish uploaded with this complaint

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Case details

Status: Open
Company: Sharaf DG
Filed: 1 Aug 2021
Desired resolution: I want to refund my money. I can not trust anymore the Device they fixed it.
Problem: Console still not working after repair
About: game console
At stake: 1,655 AED

Progress

Filed
Company notified
Company replied
Resolved

1 Aug 2021 Complaint filed and published
1 Aug 2021 Message from Bizzy: we notified Sharaf DG about this complaint.

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