Sears complaint: Fake central air conditioner
Filed 28 May 2019 by bigcyn1
I bought a Sears Kenmore central air conditioner last spring, 2018. We used it for four months, then turned it off when the hot season cooled. When we turned the unit on this spring, it didn’t work. three checkups from three different companies showed the ac unit is empty of freon. The third party installer won’t fill it without Sears saying they will pay for it. Sears doesn’t want to pay for the freon either. I have documented every phone call since April 29, 2019. We also found out that this is not a Kenmore air conditioner. It is a third party unit not made by Sears!1
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