My complaint:
First off my state of Missouri has no mandate for face mask, 2nd town where store is located has no mandate, 3rd I have a medical exemption from having to wear a face mask. Well I went to one of your stores today located in Wentzville Mo, My son was with me, due to him having allergies I had him wear a Mask so that people wouldn’t be scared if he had a sneezing fit. I was going shopping to fill up my pantry, and to get items for my Easter dinner. Planning to spend about 500.00. Well as soon as I entered store with my son I approached the fresh fruit and befor I could even get my first item this rude young woman approached me saying I need to put on a face mask. I turned to her explaining I have a medical exemption from them and she replied she didn’t care it her companies rules that I must wear one or leave. So I left just saying fine and good bye. I proceeded to go up to ladies instead and spent my money there where I was treated with respect even with out a mask on. I will never shop at another save a lot ever again. You lost my business forever. To be so prejudice towards people who are unable to wear a mask is not leagle. I run a business and yes I can post to wear a mask, I can informed my employees to wear one at work, but I can not enforce the public to wear one due to hipa laws, and unknown reasons of why a person is unable to wear a mask. While at my business I wear a badge showing I’m medically exempt from wearing one. I will be informing all my friends of how I was treated at your business and let it known how rude your employee was towards me. I am filing this complaint on complaint.biz as well.
Suggested solution:
Show respect to their customers with disabilities, understand that not everyone who doesn't wear a mask isn't doing so out of political but for medical reasons, and train your employees to treat paying customers with respect rater then the way I was treated. Doesn't matter fir me anymore due to their company will never be given another penny from me.
