My complaint:
My mother had knee surgery and is currently using a walker, but utilizes the in store wheelchair for pain relief. As she was checking out, I started grabbing the bags to carry them out. The cashier, I believe her name is Stacy, according to the receipt, she yelled at me that I can’t take the bags until they are paid for. That’s perfectly reasonable. The attitude and horrible attitude she had during the interaction was completely unwarranted. So I stood by the door, waiting for her permission to take the groceries, and I ASKED if it was ok, and words cannot describe the way this woman acted. She flailed her arms around as I walked away, but I couldn’t hear her, only thing I heard was that I don’t need to come back. A store I go to at least once a week or more, that’s in a small town I grew up in, and some cashier speaks to me like this in front of my mother. Was I going to steal food and leave my mother on a walker to deal with the consequences? Sadly, I’ll have to travel to a different Save A Lot in the city since this woman wants to be rude to me. The young lady that was so helpful and apologetic, said she’s always mean, and that’s coming from a coworker.
Suggested solution:
I just want the store owner to realize they will lose loyal customers if they don’t deal with people like this woman, Stacy. Everyone else is always friendly, they start up conversations with me every time I’m there. Until this woman wants to exert some kind of power over a fellow human.
