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Ryanair complaint: Misleading app

Open 142 views Airlines

Filed 30 Sep 2022 by Raisa

I had checked into my flight with Ryanair to London from Dublin, and then on the app it asked if I wanted to check in for the return flight to which I said no. This would mean that I was checked into my outbound flight, however, it didn’t check me in. This is quite misleading and makes the customer into believing that she is checked in on the outbound. They have designed their app in a way to mislead and misrepresent information, trying to squeeze out as much money put of consumers.

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