My complaint:
I have had notifications of flights changes and that I can change the flights for free, I have tried numerous times but it wants to charge me £180. Have tried calling, and the messages says please try later, or I have been on the live chat in a queue of 900 people for hours and then get cut off or bumped to back of queue. I am suppose to fly in 14 days and I am no nearer to getting this resolved and will end up losing all the flights I have booked.
Suggested solution:
Have Ryan Air contact me, I want to speak to someone, I am at the end of my tether.