Filed 7 Jul 2021 by Kelly
I have had notifications of flights changes and that I can change the flights for free, I have tried numerous times but it wants to charge me £180. Have tried calling, and the messages says please try later, or I have been on the live chat in a queue of 900 people for hours and then get cut off or bumped to back of queue. I am suppose to fly in 14 days and I am no nearer to getting this resolved and will end up losing all the flights I have booked.
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