My complaint:
I greet you attentively and unfortunately in this opportunity I want to make a formal complain against a member of your crew.
I have already make a complain in your web page registered under No: 6162734.
HOWEVER I need further information of this case ,
My booking number H6TFRT
Name ; ****
Nationality : Peruvian
Flight FR2104 from Busharest Otopeni- Brussles -Charleroi
Date jan 3, 2020
Aircraft Loaded iaw RYR instructions : PAUN
At the boarding gate this person refused me to allowed me get into the plane without reason , she throw disrespectfully my passport and pushed me against my will and told not to get inside the plane because I was not Romanian (definitely a discrimination behavior ) , i told her that I am pregnant (12 weeks ) and I told her I was not feeling very well , she refused again and scram at me “i dont care, i even I can reject your plane ticket if I don’t want you to get in , dont talk to me “ , then I went to her colleague who told me there was no problem with my passport or my plane ticket so she allowed me to get in . the I asked the 1st attendant her name to make a formal complain and she refused to give me her name again and was once again very disrespectful . I feel discriminated because of my nationality, disrespected and humiliate . This pitiful case may have affected me very much and who knows what could have happened if even telling that person that I was preganant she didn’t care about the bad time she was giving to me without reason. Also I cant believe there is a way to treat a person that is pregnant . I want to know what Ryanair will do in this case ? or if I have to contact a lawyer directly ? I also want the video cámaras around so we can se the aggression against me. How the airplane company will compensate this very bad behavior of this person . Or if the company promotes this kind of discrimination ?
Thank you in advance
Suggested solution:
what will Ryanair will do to COMPENSATE THIS ?
