RyanAir complaint: Delayed flight

Dear customer service, (flight FR666, dated 13th december 2019)

I was booked on a flight from Dublin to Birmingham scheduled to depart from Dublin at 18:15. It is 23:26 and I am still waiting at the airport. A few minutes back there was an announcement that the ryan air plane will be arriving in Dublin in an hour , then boarding will begin. This means boarding will begin around 00:20. Last Friday as well, this very flight which departs from Dublin at 18:30 was late. With great disappointment, I have to ensure I make every possible effort nit to book flight with airline again. It was pathetic to see that message from them saying you can use 4 euro icoupon for snacks. If you have ever cared for customers, you could have at least offered a dinner tonight to tu these customers who were waiting to go home stuck at the airport for last 6 hours.

Your erstwhile customer,