Complaint: Daughter not allowed to check in

on 15 October 2019 about RyanAir in category Airlines

New complaint
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Complaint resolved
Complaint closed

My complaint:

My daughter did not have a passport but flew AerLingus Dublin to UK as she had student photo ID. She was not allowed back to her home country as Ryanair apparently have a different policy to all the other airlines and insist on a pass so they were,happy for her to be left in the UK.

Desired solution:

You should not be allowed to book a flight without passport info if you must have one to travel.

Message from Robin from Complain.biz

4 weeks ago - We have posted a tweet about your new complaint about RyanAir

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