My complaint:
I discovered unauthorized charges on my card on 522. I live in MN and have had my card in my possession the entire time. The charges were made in NJ FL. The charges dated back to March. I immediately “paused” my card and contacted RushCard. They had my follow the dispute process and assured me the card was cancelled and they would issue a new one. Charges continue to be made through today 66. I spoke with RushCard many times to stop additional charges from going through, every time they helped me dispute the charges and said it shouldn’t continue…but it did. I also never received the new card in the mail. I will not be continuing to load money on this card, as this has been such a terrible experience, but I do need to get back the hundreds of dollars someone else spent of my money.
Suggested solution:
Ensure my card is cancelled and return all the $ someone else spent on my card.
RushCard is too slow resolving money taken off your card but will quickly take they charges for using the card. I used to trust this service not anymore I want my 89.13 this federal money will contact postal inspectors.