My complaint:
MY BROTHER IS STILL WAITING ON HIS CARD THAT HE ORDERED IN MARCH! NO ONE ANSWERS THE PHONE TO CHECK THE STATUS OF THE CARD OR TO REORDER! HE HAS PAYCHECKS FROM DECEMBER THAT HE CAN’ T ACCESS! PLUS THEY KEEP CHARGING HIM THE MONTHLY FEES! HELP HIM PLEASE!
Suggested solution:
SEND HIM HIS CARD WITH A TRACKING NUMBER AO HE CAN GET HIS MONEY!