RushCard complaint: Rush Card unlawfully holding money.

Name: Rush Card unlawfully holding money.
Item: RushCard
Rating: 1
Author: Pat107

Open 9 Jun 2020 337 views Payment Providers

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Filed 9 Jun 2020 by Pat107

The ATM, took my rush Card. I contacted customer service and did everything they asked me to do. I sent documents on six times, each time they would reply with “Please send more documents or they didn’t get the documents the documents from UPS FAX. I am sixty nine years old and got evicted from my home because Rush Card is holding my money.

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Case details

Status: Open
Company: RushCard
Filed: 9 Jun 2020
Rating: 1/5
Desired resolution: Just simply send me a new card
Problem: Card not replaced, money held, documents repeatedly requested
About: replacement prepaid card

Progress

Filed
Company notified
Company replied
Resolved

9 Jun 2020 Complaint filed and published
9 Jun 2020 Message from Bizzy: we notified RushCard about this complaint.

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