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RushCard complaint: Not able to verify dob

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Filed 2 Nov 2021 by Eadys

I contacted rushcard, cause I have not receive my replacement card. Upon verification my date of birth, rushcard stated it didn’t match. Mind you I have this account for 10 plus years. And I last spoke to them on October 6. And there was no problem with my date of birth until today. I submitted my birth certificate, marriage license and driver’s license and they refuse to update my information

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