RushCard complaint: Missing money

Name: Missing money
Item: RushCard
Rating: 1
Author: Eugenia

Open 23 Sep 2020 261 views Payment Providers

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Filed 23 Sep 2020 by Eugenia

I’m missing money that was deposited on 9-21-20 and today my card has a 0 balance(9-23-20). I tried calling customer service multiple times but cannot get through nor can I access my account on line. I just want to know what the hell happened to my money

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Case details

Status: Open
Company: RushCard
Filed: 23 Sep 2020
Rating: 1/5
Desired resolution: I need for them to call me so we can resolve the issue
Problem: Deposited money missing, balance zero
About: prepaid card deposit

Progress

Filed
Company notified
Company replied
Resolved

23 Sep 2020 Complaint filed and published
23 Sep 2020 Message from Bizzy: we notified RushCard about this complaint.

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