RushCard complaint: My acct is lock

Name: My acct is lock
Item: RushCard
Rating: 1
Author: Sandrab62

Open 23 Apr 2020 356 views Payment Providers

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Filed 23 Apr 2020 by Sandrab62

I can not get into my online app.it is locked up.it says to call rush.i did .after 2 hours of being on hold.i got no help.i got hung up on
In feb my card was stolen while i was sick and unable to file for a lost card.i get 2 checks and have no idea where my feb check is

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Case details

Status: Open
Company: RushCard
Filed: 23 Apr 2020
Rating: 1/5
Desired resolution: Calling me now
Problem: Account locked, hung up on after long hold
About: prepaid card account

Progress

Filed
Company notified
Company replied
Resolved

23 Apr 2020 Complaint filed and published
23 Apr 2020 Message from Bizzy: we notified RushCard about this complaint.

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