Skip to content
File a complaint

RushCard complaints

RushCard complaint: Card deactivated after filing a dispute

Open 400 views Payment Providers

Filed 3 Jun 2020 by Angrycustomer

I called rushcard to file a dispute on a transaction I did not recognize. The agent Cherry was ver rude and over talked me during my whole conversation. After the dispute was filed she deactived my card without my knowledge and left me without a PENNY to my name. During these hard times this is not a good process and left me without anything to feed my family. While I got a bit agitated and stated DONT CANCEL MY FUCKEN CARD She stated a script about me cursing and disconnected the call on me. Mind you prior to that I waited on hold for a half hr to then be bounced around from one department to another. This company is so unprofessional and ignorant and have NO COMPASSION FOR ANYONE WITH ISSUES. NO EMPATHY. I RUSHED TO THE ATM TO GET MY MONEY OUT QUICKLY BEFORE THE CARD DEACTIVES AND SURE ENOUGH. THE LAST TIME MY CARD WAS DISPLACED I HAD TO GEY A REPLACEMENT AND I TOOK A WHOLE MONTH TO RECEIVE……DO NOT DI BUSINESS WITH THESE PEOPLE. .THEY ARE FRAID AND CROOKS. THIS IS ONE OF MANY WORST EXPERIENCE I HAVE HAD WITH THESE PEOPLE.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

1 comment

  1. Angrycustomer

    I'm still waiting.....

    Reply

Wronged by RushCard too?
Make it sting!