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Royal Alexandra Hospital complaint: My mother’s care

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Filed 2 Apr 2022 by Jean

My mother was moved from a single room into a ward in Ward 14 without my knowledge. At the age of 92, she is unable to use a phone successfully and I was then told that she could be in this ward for up to 40 days and would not be able to see a family member.
Having been called 48hrs prior to this to come to the hospital to sit with my mother as she would likely not make it through the night, I find this scenario unacceptable.

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