Rona Home and Garden complaint: First order cancelled then taking long for refund

Name: First order cancelled then taking long for refund
Item: Rona Home and Garden
Rating: 1
Author: Renil Joy

Open 30 May 2020 492 views Household Goods

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Filed 30 May 2020 by Renil Joy

I ordered my lawnmower from Rona and after 25 days they cancelled my order and it’s almost 4 days I haven’t received a refund and the worst part is nobody responds to your email or calls. Customer service is not there at Rona people who are doing online shopping will go crazy enquiring about their products worst experience ever of my life.

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Case details

Status: Open
Company: Rona Home and Garden
Filed: 30 May 2020
Rating: 1/5
Desired resolution: They never respond
Problem: Order cancelled, refund not received
About: lawnmower
Dealing with it for: 29 days

Progress

Filed
Company notified
Company replied
Resolved

30 May 2020 Complaint filed and published
30 May 2020 Message from Bizzy: we notified Rona Home and Garden about this complaint.

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