ROMWE complaint: Order not Confirmed but was Paid for

Name: Order not Confirmed but was Paid for
Item: ROMWE
Author: Antriece

Open 10 Dec 2020 164 views Fashion

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Filed 10 Dec 2020 by Antriece

I paid for my items from Romwe on Nov 30,2020 and my bank account shows the withdrawal, but when I try to search for my order on Romwe it says can’t find an order or create a new order. I am not creating a new order for something that I already paid for!!

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Case details

Status: Open
Company: ROMWE
Filed: 10 Dec 2020
Desired resolution: So, either I get the clothes that I paid for or just please allow for me to get my money back.
Problem: Payment taken but order not found
About: clothing order

Progress

Filed
Company notified
Company replied
Resolved

10 Dec 2020 Complaint filed and published
10 Dec 2020 Message from Bizzy: we notified ROMWE about this complaint.

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