ROMWE complaint: Missing Package

Name: Missing Package
Item: ROMWE
Rating: 1
Author: Jasleen

Open 12 Nov 2020 250 views Fashion

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Filed 12 Nov 2020 by Jasleen

I am complaining against ROMWE in regards to a purchase I have made on 30 September and I have not yet received my order. It has been well over the estimated delivery time and my tracking info has not been updated in over a month. The customer service has not been help to me either and I need to file. a complaint.

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Case details

Status: Open
Company: ROMWE
Filed: 12 Nov 2020
Rating: 1/5
Desired resolution: I would like a refund. My tracking number is PN624056181GB. Thank you.
Problem: Order not received, tracking stalled
About: clothing order

Progress

Filed
Company notified
Company replied
Resolved

12 Nov 2020 Complaint filed and published
12 Nov 2020 Message from Bizzy: we notified ROMWE about this complaint.

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