ROMWE complaint: Did not receive package

Complaint from Chris crumb reported on 27 January 2021 about ROMWE

New complaint
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Complaint resolved
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My complaint:

I ordered a bracelet for my girlfriend on December 13th they said it would arrive around January 15th it is now jan 27th and it still isn’t here. It only cost me about 6-7 dollars but that’s not the point. I would have paid $50 if i knew it would actually arrive! Im very dissatisfied and upset because i wasn’t able to get the one i love something for Christmas. I just want this company to do what’s right and either give me my money back or actually send me the product i had bought from them

Suggested solution:

Send me the product which is a bracelet that i payed for or give me my money back.

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