Most Common Rixos Hotels Complaints and Tips

While Rixos Hotels provides luxurious accommodations and various amenities, complaint data from our community has flagged several recurring issues that guests have encountered. Common complaints include instances of food poisoning and dissatisfaction with the quality of the overall recent stay experience. Additional issues mentioned are unresponsive hotel staff and problems with room maintenance.

To avoid these issues, we strongly advise guests to check recent reviews before booking, confirm reservation details directly with the hotel, and immediately report any concerns to hotel management to ensure prompt resolution. If problems persist, document all interactions and conditions to support your case for compensation or a formal complaint.

How and why file a complaint about Rixos Hotels?

Do you have a dispute or had a bad customer experience with Rixos Hotels? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Rixos Hotels.

Rixos Hotels Customer Sentiment: Neutral

Our sentiment meter has detected that Rixos Hotels complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Rixos Hotels, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on June 17, 2024

Rixos Hotels complaints chart

We have received 0 complaints about Rixos Hotels over the last 12 months. The graph below shows a monthly breakdown.


Rixos Hotels complaint statistics

Curious about Rixos Hotels's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

Total complaints
Open Complaints
Complaints pending
Complaints resolved
/10 2 ratings

How to contact the customer service of Rixos Hotels?

Below, you will find the contact information for the complaint department of Rixos Hotels. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
Contact form:

You can contact the customer service of Rixos Hotels by calling +908507551797. If you want to reach out to Rixos Hotels through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Rixos Hotels: (2)

Helpful experiences shared by verified Rixos Hotels customers. Search, discuss and connect with other people in our community.

Food poison

Complaint from Leonard radu on 20 May 2023 about Rixos Hotels.

I ate something bad i was very sick al night spend on toilet Read more

Comments: 0

Recent Stay

Complaint from hpakaur on 16 April 2023 about Rixos Hotels.

Stayed at Rixos from 01-04 until 06-04 for mum's birthday who is vegetarian. Upon check in, we notified staff that I was coeliac (cannot have gluten). Throughout out stay, there were no vegetarian options for food. Provided same mixed veg... Read more

Comments: 0

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