Radisson Hotels & Resorts complaint: No storage in room for clothes, underwear, belongings

No where on there website did it say there were no wardrobes or drawers for clothes belongings, if the description of the room had stated this we would not have booked this hotel. Our clothes, underwear, belongings had to remain in bags cases for our entire 3 night stay. When asking for somewhere to put our clothes we were told ‘you’ve already had an upgrade’ to which we replied ‘we do not expect to have no furniture in an upgraded room, if this is the case we’d prefer a standard room with somewhere to put our belongings.’ For info we’d had an upgrade from a standard lobby view to a city view. We were then told that all rooms were the same except for premium rooms but that if we wanted one of these we’d have to pay the upgrade cost. We said this was unacceptable for a room that cost £476 for 3 nights and that we would be taking it higher.