Radisson Hotels & Resorts complaints
Radisson Hotels & Resorts complaint: Mismanagement at front desk
Filed 26 Oct 2019 by Montgomery1
Some front desk clerks accept major credit cards and some will not. Even if it’s the same card causing a major disturbance with customer service, with this mismanagement by Radisson.
I stayed there one night previous, with the major credit card mentioned was accepted by one desk clerk and the last night I was refused entry from the same major credit card corporate card, from the company I work for. He said my name was not on it and I could not use it, in anyway. I’ve used this major credit card with conjunction with my government issued identification, with many other corporate hotel chains but the under training of the particular desk clerk and incompetentce, left me to leave the hotel, abbruptly.
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