Radisson Hotels & Resorts complaints
Radisson Hotels & Resorts complaint: Atrocious check-in experience
Filed 24 Nov 2022 by Megha
The most atrocious customer service ever. Although the room payment was made in advance and ed, the staff made us wait for 3 hours in the lobby after the official check in time. Most importantly, there was no apology or compassion in the employees. All we got was more attitude on thanksgiving day and ridiculous response. Being an avid traveler who has been to 45 countries and mostly stays in better chains such as Marriott and Hilton, I don’t intend to give business to Radisson anymore. Last experience with Radisson ever.
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