Quick Quack Car Wash complaint: my brand new car 2023 got very scratch from this cars wash

Complaint from Magg reported on 10 January 2024 about Quick Quack Car Wash

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My complaint:

I took my 2023 ram to the first car wash to this location and the paint got damage from the microfiber brushes boths sides of my car, this was the first time my car have a wash, I told the manager in charge for this place and he check the camaras and told because he cant see very clearly in the camara he wont take any responsability for my damages because my car was durty, this is not right, my paint was intact when I enter to the car wash, my car was durty but do not have any damage like it is now from this wash, you guys need maintance your equipment better, now my brand new $60k car paint is ugly because of your thash equipment

Suggested solution:

they need to fix my scratch of my paint

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