Quest Diagnostics complaint: Billing

Complaint from Johnnyboy reported on 27 October 2023 about Quest Diagnostics

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My complaint:

Demanded I produce credit card or debit card to process my bloodwork even though I provided Insurance info. Very rude people.
I utilized this facility for the past 10 yrs was never required to give credit or debit card. Never had a problem in the past with this facility.

Suggested solution:

Not require debit or credit card when patients have insurance.

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