Quest Diagnostics complaint: Billing

Name: Billing
Item: Quest Diagnostics
Rating: 1
Author: John

Open 27 Oct 2023 125 views Healthcare

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Filed 27 Oct 2023 by John

Demanded I produce credit card or debit card to process my bloodwork even though I provided Insurance info. Very rude people.
I utilized this facility for the past 10 yrs was never required to give credit or debit card. Never had a problem in the past with this facility.

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Case details

Status: Open
Company: Quest Diagnostics
Filed: 27 Oct 2023
Rating: 1/5
Desired resolution: Not require debit or credit card when patients have insurance.
Problem: Card demanded despite insurance on file
About: blood work

Progress

Filed
Company notified
Company replied
Resolved

27 Oct 2023 Complaint filed and published
27 Oct 2023 Message from Bizzy: we notified Quest Diagnostics about this complaint.

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