Qatar Airways complaint: Ticket change
Filed 6 Jul 2022 by Hem
I purchased Qatar airways ticket from a travel agency (Flugladen). On chat I ed the change service fee and price difference with customer service. I paid the agreed amount. The changed new ticket was issued. After 4 hrs they send me an email that I need to send 212 Euro more to my ticket. The reseat they mentioned that Qatar airways booked wrong seat number and flight. So I need to pay for this mistake which we not mine.
Why should I pay QA mistake. ?
They forced me either cancel the ticket or pay 212 Euro .
It seems travel agency seems vested interest to extort more money?
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