Qandies Limited complaint: Dishonest Business Practices
Filed 13 Apr 2019 by Bradbrook
My order took 9 weeks to deliver, nowhere in the ordering information was this timeframe disclosed not was I updated at any point re delivery.
When received, the item was too small and defective. Per the website return policy I emailed [email protected], within 7 days of receipt requesting return information.
A standard email reply told me to sign on to the website and use the return icon next to my order. I did this only to find that there is no such icon.
All subsequent emails and FB messages were ignored.
By any definition this is dishonest business practise.
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