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Priceline complaint: Recharged

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Filed 30 Dec 2022 by ceretha

About a month ago, I spoke with the district manager over Las Vegas, NV area about a problem with someone booking and paying for a rental car reservation in my name with my credit card. My information had been compromised by one of three individuals who cared for and also assisted me with various task, while I was sick.
I was told by Priceline’s Las Vegas’ district manager that she would let me know who picked up the car.
I did not want to accuse anyone falsely, so i thought it best to catch them in the act,

. I made multiple attempts to resolve this matter with Priceline and my credit card issuer. Priceline’s District Manager said I would not be charged.
I also contacted my credit card company, who issued me a new credit card due to the reported fraud.
On December 28, 2022, my new credit card was rebilled by Priceline for the charge, although I was assured by the district manager, that I would not be charged for the transaction.
I spent most of my day on December 29, 2022, trying to contact the same district manager who resolved this matter for me before (or so I thought she had).
Because I do Not have a reservation number to provide the numerous Priceline employees I was in contact with on December 29, 2022, in my attempt to contact the same district manager, I was bounced around all over on yesterday, I am basically stuck.
I’ve been advised by my credit card company to speak with Priceline. If anyone at Priceline can please connect me with the Women in Charge over the Las Vegas area, for rental cars. Please have her contact me regarding this matter,
Many thanks
C Loyd – 725-377-2364
[email protected]

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