Priceline complaint: no refund
Filed 5 Sep 2022 by colleen
I booked a hotel online and realized I had already booked that date somewhere else. I called within 10 minutes of making the reservation and they refused to refund the reservation. I called the hotel that the reservation was made with, and they said they cancel it but since it was a 3rd party, they could not make the cancellation. I called Priceline directly after being online in a chat session and they refused to cancel the reservation for me. They stick to a script and do not provide any type of service except to take your money. I will not ever book with Priceline again.
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