Premier Inn complaint: Trapped in my hotel room

Name: Trapped in my hotel room
Item: Premier Inn
Rating: 1
Author: K

Open 29 May 2023 136 views Hotels / Motels

File your Premier Inn complaint How does Complain.biz work?

Filed 29 May 2023 by K

I am asthmatic and have atharis in both hips. The lifts been out of action for two days and i can’t manage the stairs. I have had a breakfast bar for my dinner.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Premier Inn
Filed: 29 May 2023
Rating: 1/5
Desired resolution: Full Refund 380 its been a total nightmare
Problem: Lift out of service for two days
About: hotel stay
At stake: £380
Dealing with it for: 2 days

Progress

Filed
Company notified
Company replied
Resolved

29 May 2023 Complaint filed and published
29 May 2023 Message from Bizzy: we notified Premier Inn about this complaint.

See all 21 Premier Inn complaints

Discussion

0 comments

No comments yet. Been through something similar with Premier Inn? Start the discussion above.

More Premier Inn complaints

View all 21

Good Night Sleep Guarantee (Avoidance)

Booked a number of rooms on account for party of wedding guest ( including my wife and I ) On…

1 Aug 2023

Service

Service so poor we cancelled our booking

2 Mar 2023

2 payments taken instead of 1

I have spent almost an hour waiting on the phone to try and gain a resolution to our problem. (I…

18 Feb 2022

Wronged by Premier Inn too?
Make it sting!

Launch complaint