Portolano complaint: Wrong color recieved and overcharged

Complaint from ERL reported on 03 November 2022 about Portolano

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My complaint:

Received wrong color of cashmere gloves I purched. I contacted the company however they refused to resolve the issue. While looking at my oder I realized I was also was charged $48 when the advertised price is $45.

Suggested solution:

Refund the full amount they charged my credit card. Total amount charged is $59.66

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