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Popeyes complaint: Popeyes drive through order was dry, stale, and served cold

Open Fast Food / Delivery
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Filed 23 Sep 2026 by Brad

I placed an order at a Popeyes drive through location. When I got my food, the chicken was very dry, the biscuits were stale, and the entire order arrived cold, as if it had been sitting out for a while before being handed to me.

This was a disappointing experience, especially since I paid full price for food that was clearly not fresh or prepared to standard. I have attached a photo of the receipt as evidence of my purchase.

I would like a refund for this order. I would appreciate a response and resolution within the next 14 days.

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