Filed 24 Apr 2022 by thomas
on 4-23-2022, about 9:00 at night, my order was completely wrong. I got home, called location, asked for manager. I talked with MADISON, she took my information, told me she’ll fix it and give me credit for it.
On 4-24-2022, approx, 2:00 in the afternoon, i went back to popeyes cause I was hungry and get this problem fixed. The guy in the green shirt , took my order and at the drive through box , he instructed me to pull up to the window. I went to the window, and explained my complaint. I gave him my information. he kept getting my name wrong. I was getting mad. I paid for my meal, then i sat at the window. he said he put food down for my credit meal. I explained I didn’t want 2 meals, maybe compensated for one meal for the meal that was messed up night before. he said, tell me whats going on again that i already paid for the meal. I said i know, he just stood there looking at me, then I just left…It can’t be this hard to fix a problem for messing up an order.
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