Popeyes complaint: Managers refused our service!!

It was about 12:45pm1:00pm on Tuesday afternoon me and my co-worker had visit Popeye’s on Canal Street in New Orleans, LA. When we entered the store, we noticed no one was at the cash register, because there was a guy trying to cash out, but there was no team member behind the cash register to assist the guy with checking out. However, we herd (Nikki), the manager yelling (loudly) for (Rodney), who is also a manager that was outside on Royal Street, to come inside and assist with the cash registers due to the fact that the line was very long.

As my co-worker and I had been in the line for 1015 minutes already (Nikki) the manager stated, she will not serve us two and we cannot get any Popeye’s today, Ya’ll better come back when (Sean the General Manager) returns. We then, asked (Rodney) who is also a manager. (What is going on and why we cannot get served today?) (Rodney)reply was, he is not able to serve us because (Nikki), said do not serve them!

Now, we had never told this lady anything and do not understand why she refused our service today. We immediately asked (Rodney) what is her name and to give us Popeye’s Customer Service Number and (Rodney) refused to provide us with the customer service number.

So then, we quickly went online to get a customer complaint number to inform Popeye’s of the garbage they have as a manager, shift manager, team lead or whatever you’ll consider (Nikki) and (Rodeny). We are returning customer who love the Popeye’s brand, but do not agree with neither one of them on how they handled us as returning customers. today. We know Sean the General Manager to be a wonderful manager and an asset to the Popeye’s brand, but he does not need (Nikki) or (Rodney) to be a part of his management staff. Those two managers need to be removed from this location, because it is obvious, (Nikki) nor (Rodney) can handle this fast pace or high-volume store.