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PNC Bank complaint: so few branch locations

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Filed 4 Apr 2023 by pamela

Called the automated phone service this morning and got a message telling me that my automated phone service privileges were cancelled. Spoke with someone who reset this option, but they never told me why this happened. Later this same day I went to closest PNC to me (Lockbourne Rd.) to deposit a check. Both drive thru lanes closed. Parked to go inside and there was a man acting strange outside the front door of the bank. Made me uncomfortable so I pulled off. Next closest branch was in Canal Winchester (20 miles away). Though the drive thru was open the teller was working both the drive thru and the front desk. My transaction took 30 minutes. Not a good day at PNC for me.

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