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PNC Bank complaint: did not recd the pnc debit card, and pin number

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Filed 2 Oct 2021 by sheri

im banking with bbva, over 20 yrs, now pnc is taking over , oct 812 21, i called customer service on the pamplet i recd, lady i talked to on sat 1002, so rude, and barely understand her, not clear english, was no help at all, She told me that after oct 8 , i will not be able to use my current bbva debit card, my direct deposit from job wont go thru, wont be able to pay bills, will have no money, , , Yall cant do this, take my money, closed my current bbva act, Yet, on sept 22, i talked to my bank manager bbva, she told me , all is fine , will stay the same, and im 62 yrs old, My direct deposit from job better go thru , rent better and bills go thru, i will file a complaint with the bbb, lawyer will be contacting

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