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Pizza 73 customer service

Customer service number
(780) 498-3490
Customer service email
comments@pizza73.com
Customer support
www.pizza73.com
Corporate office
Pizza 73, 13703 164 Street NW, Edmonton, Alberta T5V 0C8, Canada
Twitter / X
@pizza73
Social media
Facebook Instagram

Contact details checked on 12 Nov 2026

Why use our complaint platform?

01

Written in minutes

We help you write an effective complaint in minutes. Our AI cyber hornets are trained on thousands of complaint letters that actually worked.

02

We will make some noise!

Your complaint gets the attention it deserves. Our cyber hornets could post it on social media, send it by printed letter or use other escalation tools at our disposal.

03

Your personal case coach

Our AI models open a case file and keep coaching after you file: what to reply, when to push, and how to escalate if nothing happens.

04

You are not alone

Join 73,608 consumers who refused to be ignored. Our community is there for advice while you chase your resolution.

Is Pizza 73 legit?

Legit

Pizza 73 is very much real, a Western Canadian pizza chain with its own delivery-time guarantee, but that promise pays out in credit, not cash. A late guaranteed order earns money off your next one, and only if you complain on the day you ordered, so waiting until morning can cost you the credit.

What we checked

  • Pizza chain since 1985
  • Head office in Edmonton
  • Trademarks held by Pizza Pizza Royalty
  • Ratings on other review websites: 4/5

Watch out for

  • A late delivery reported the next day, after the guarantee's same-day window for complaints has closed.
  • An app order sent to the wrong store or an old address, adding a long wait.
  • A satisfaction credit for a poor pizza that goes unused and expires after six months.

Was your Pizza 73 delivery late?

We help you write it, it gets its own public page, and you can have it sent to Pizza 73 as a formal letter.

File a Pizza 73 complaint

Common customer service questions about Pizza 73

How do I file a complaint about Pizza 73?

Do you have a dispute or a bad customer experience with Pizza 73? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

How do I contact Pizza 73 customer service?

Call Pizza 73 on (780) 498-3490, the general inquiries line on its contact page, or email Customer Relations at comments@pizza73.com. To change or ask about an order you have just placed, Pizza 73's contact page lists regional Customer Relations numbers for Alberta, British Columbia and Saskatoon. Have your order number, the delivery address, the time you ordered and photos of what arrived ready.

Late, cold or wrong order? Start the complaint here while you call, and we push it out to Pizza 73 by email, social media and printed letters.

What is the Pizza 73 guarantee?

Pizza 73 offers two guarantees on its website: a delivery-time guarantee, which gives a credit towards your next order when a guaranteed order is not at your door within the promised time, and a satisfaction guarantee, which gives a replacement or a credit if you are not happy with your food. The guarantee page sets out the conditions, including how soon Pizza 73 needs to hear from you and when a credit expires, so contact Pizza 73 as soon as the order arrives, with the order number and the times.

Order at the door after the guaranteed time and the credit refused? Put it through our complaint process: we help you write it in minutes, with the order and delivery times set out for Pizza 73.

How do I get a refund from Pizza 73?

To ask Pizza 73 for a refund, call (780) 498-3490 or email comments@pizza73.com as soon as you can, give the order number, explain what was wrong and say whether you want your money back, a replacement or a credit. Pizza 73's satisfaction guarantee offers a replacement or a credit, so if you want the payment itself refunded, say so plainly and ask for the answer in writing. Keep the receipt or card statement and photos of the food; for an order that never arrived, your card issuer may be able to review a charge that stays in dispute.

Credit on your next order offered instead of a refund? Our trained AI opens a case for you and coaches you on what to reply to Pizza 73 next.

How do I contact Pizza 73 head office?

Pizza 73's head office is in Edmonton, at the address in the contact details above, which Pizza 73 also uses for Customer Relations; its privacy policy gives the general inquiries line (780) 498-3490 as the head office number, and Customer Relations takes email at comments@pizza73.com. That privacy policy covers Flying Pizza 73 Inc. and the joint venture companies that operate under the Pizza 73 name, and Pizza Pizza Royalty Corp. indirectly owns the brand's rights and marks. Open your message with the restaurant, the order number, the date and what you were told.

Same location getting your order wrong more than once? We add your complaint to those of other customers who ordered there, and they can back you up.

What do people complain about most at Pizza 73?

Nothing has been reported about Pizza 73 here yet. Our research shows what typically goes wrong at pizza delivery chains: orders that arrive late or cold, wrong or missing items, delivery guarantee credits that are refused or do not apply, charges that differ from the price quoted, coupons that fail at checkout, and refunds for orders that never arrived.

Coupon accepted online but charged in full? Be the first to report it: your case opens the record for other Pizza 73 customers using the same deal.

What happens after I submit my complaint?

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Pizza 73 through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Can other consumers help me with my Pizza 73 complaint?

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Pizza 73 can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.

Pizza 73 complaints

0 complaints

Helpful experiences shared by Pizza 73 customers. Search, discuss and connect with other people in our community.

Pizza 73 complaints per month

Dec 2025 - Nov 2026

Complaints filed on Complain.biz about Pizza 73 in each of the last twelve months.

  • 0 Dec
  • 0 Jan
  • 0 Feb
  • 0 Mar
  • 0 Apr
  • 0 May
  • 0 Jun
  • 0 Jul
  • 0 Aug
  • 0 Sep
  • 0 Oct
  • 0 Nov

No complaints about Pizza 73 yet. Yours can be the first.

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How Pizza 73 compares

Pizza 73 customer service compared to others in the Fast Food / Delivery category.

Company Complaints Biggest problem
Domino's Pizza 3,422 complaints Cold, burnt or badly made food
McDonald's 1,850 complaints Wrong or missing items
Harveys 2 complaints
Pizzaville 2 complaints
Pizza 73 (this page) 0 complaints No complaints yet
Fantuan 0 complaints No complaints yet
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