Paxum complaint: Not verifying identification

Name: Not verifying identification
Item: Paxum
Rating: 1
Author: Feeby

Open 24 Jun 2020 502 views Payment Providers

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Filed 24 Jun 2020 by Feeby

Im new to paxum and it’s been just over a week and. Continuously having my identification documents rejected I’ve opened ticket after ticket and called twice and I’ve not recieved any help I’ve sent different documents and honestly thought they’d have sorted it by now.

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Case details

Status: Open
Company: Paxum
Filed: 24 Jun 2020
Rating: 1/5
Desired resolution: They need to accept my identification as I feel like I've been let down by them.
Problem: Identity documents repeatedly rejected
About: identity verification
Dealing with it for: 7 days

Progress

Filed
Company notified
Company replied
Resolved

24 Jun 2020 Complaint filed and published
24 Jun 2020 Message from Bizzy: we notified Paxum about this complaint.

See all 18 Paxum complaints

Discussion

1 comment

Feeby 25 Jun 2020

They have still not responded to my tickets and are still refusing my address identification

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