Parkdean Resorts complaint: Various
Filed 8 Aug 2021 by John
Went we Booked the Dimbola Lodge it was advertised as two bedrooms, 1 x double and 1 x twin beds, however, on our arrival both bedrooms had double beds which was not suitable for our party.
There was no mattress protectors on the beds and the unfitted sheets were too small . I did complain to reception about this but nothing was done about it .
The lodge interior was mostly very clean but the glass shelves in the main bedroom and bathroom were very dusty.
The decking, exterior of the Lodge and outside furniture was very dirty and had obviously not been swept or cleaned for a while.
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