Parkdean Resorts complaint: unsatisfactory Lodge
Filed 21 Aug 2021 by Dave
booking No 8627303. patio door hinge broken causing misfit so had to slam it could cause more damage. walkin showe rwater mixer jammed in the very hot position and nearly scalded my grandson. The fridgefreezer was unstable causing it to rock forward and possibly tip over because 2 of the feet were missing. The leg on the sofa was broken. The outside light by the entrance was not working. The gate catch was broken.We had no instructions for the cooker and microwave left out. We had no hot water from 4pm. on the last day because the boiler broke down so we could not shower or bath before going home.
Some of these faults were fixed by Ricky the maintenance manager but not the boiler. we eventually found the instructions hidden among the boiler instructions by the too late.
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