Parkdean Resorts complaint: Request to pay back credit for COVID DEDUCTED OFF SITE FEES
Filed 3 Aug 2021 by Audrey
Site fees come our around September each year. We paid ours for 2021 upfront on 181120 with a credit if £560 for COVID which was time lost not being able to use our vans (static caravan). We locked down our van in December 2019 and we’re not able to go on site again until July 8th 2020. At which time we had to spend £1400 on a new boiler as it was an old one it gave up the ghost with being off so long. We are now giving up our van due to COVID as we a well in our seventies and are being asked to pay back this credit of £560 for COVID plus £340 to take caravan off pitch to car park for trader to take away. We have been on site 17 years and our van is is a much loved 23 year old. We do not get any site fees back but they want their credit back
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