Parkdean Resorts complaint: CaravanFood
Filed 9 Aug 2021 by Amy
On arrival the green sign was in the door so we entered. We ended up cleaning the caravan because it was physically dirty (dusty, crumbs on the side and bathroom was dirty). We then got ready for the night in the club house and got the sofa bed out ready, only to find this broken and unusable. This was roughly 6pm so went to the nearest Argos to get a blow up bed (Hastings and £70 as this was the only one available that day). We reported the issue which was added to the list of complaints. No apology but offered to replace the bed but couldn’t promise it would be that night.
We also had to go off campus for food because half the menu was unavailable and there wasn’t something suitable for everyone to eat. Also there was very limited drinks in the evening and staff weren’t very friendly when bringing drinks over.
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