Parkdean Resorts complaint: Booking in and lack of chairs booking 8883312

Firstly I had left messages and text to request being in a caravan near a path and parking bay as my husband disabled and has a job walking very far. Nobody rang me back or text me back. When we arrived on June 26th at westbay resort on Saturday there was nobody in the booking in hut so got information from reception (about
5.30pm) Eventually I located our van – in the middle of the caravans – next to lots of big puddles. The found key was Not on table – so back to reception- nobody there? In the end two young ladies helped us find security – he had no key to safe so had to find a barman to open it. This was NO relaxing way to start a holiday -? We rented an 8 berth at over £1,000 but there was only 4 chairs for dining – no bench or stool- so although there was only 6 of us – we couldn’t dine together???? I don’t think this was good or fair ?