Parkdean Resorts complaint: Big Disappointment

Caravan was not ready at 4pm, cleaners was still in, had to wait another 10 minutes before we got in, caravan very run down and needs looking at, wallpaper coming off, holes in doors walls, carpets stains. Horrible dog smell for 4 days. Shelf with thick dust not been cleaned for months, Shower doors thick black dirt again not cleaned correctly Seat very springy so could not get comfortable the week we was there, Fridge Freezer had dents and rust. The resort had a lot of Dog Muck on road and pavement not looked after at all, Kids had to dodge this all the time. Second night in took a walk to the evening entertainment, had to use app to order drinks, everything was crossed off not in stock, ordered crisps to be told none in stock after ordering then they arrived, miss communication. Music Mic was way to loud to the point that my kids stated there ears was hurting, so did not stay long and never retuned again for the week, big disappointment. Had to find other food venues off the resort, or shops to eat in the caravan as everything was crossed out on the Food App again very disappointing and big let down as gone away to relax not having to cook in Canavan or find other venues to eat which cost more due to travelling every day. Swimming pool not alot to do for the kids, slide was open for the last 20 minutes of out time but que was way to long so my boys only had one go, we was booked again so thought they would have more time, however the slide was not open at all this time so we cancelled our booking to go again for the 3 time as did not see the point. We decided to pack up and come home a day earlier as had enough, was meant to be an family enjoyable holiday and it was just stress after stress i will not be going back to Trecco Bay again, Big disappointment as we love park deans holiday as we always book holidays through you and they are enjoyable this time round it wasn’t.